Shipping Information (Small Goods)

Shipping Costs:

  • North America: Shipping costs are automatically calculated and added at checkout for deliveries within North America.

  • International: For international destinations outside of North America, please contact us for a shipping quote.

Local Delivery (Metro Vancouver):

  • Yes! We offer local delivery within the Metro Vancouver area. Select "Local Delivery" at checkout.

  • After order confirmation, we will contact you to arrange a convenient delivery date and time.

Delivery Timeframes:

  • In-Stock Items: In-stock items are typically shipped via FedEx within 3 business days of order confirmation.

  • Payment Deadline: Orders will be canceled if payment is not received within 3 business days of order confirmation.

  • North America Shipping: Delivery within North America usually takes 5-10 business days.

  • International Shipping: For international delivery times, please contact us at [your contact information - email/phone].

  • Rush Orders: If you require expedited shipping, please contact us immediately to discuss available options.

Payment Options:

  • We accept the following payment methods:

    • Visa

    • Mastercard

    • Discover

    • American Express

    • Apple Pay

    • PayPal

    • E-transfer

Customs, Duties, and Taxes:

  • We cover the customs clearance fee.

  • Customers are responsible for any applicable import fees, duties, taxes, or VAT.

Returns & Refunds:

  • Returns are accepted for any reason within 7 days of delivery, provided the item(s) are in their original condition and accompanied by the original sales receipt.

  • Certain exclusions may apply.

  • The customer is responsible for all return shipping costs.

  • Please retain all original packaging.

  • Upon receipt and inspection of the returned item(s), we will process your exchange or refund within 30 days.

  • We cannot accept any return claims made after 7 days.

  • Please note: Custom items are non-refundable.